Is employment in call centre sustainable?what kind of skills should people working in call centres acquire?
Answer:
Its as sustainable as anything else. They need to know the product. They need to have a pleasant voice. They need to know how to communicate without getting flustered. They need a thick skin because a lot of people are usually upset when they call.
The answers post by the user, for information only, FunQA.com does not guarantee the right.
More Questions and Answers: